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How do you factory restore a Kocaso Android tablet through a hard reset? What buttons do you press?

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While the power is turned off hold the power button and up volume button by pressing them. Keep holding them until something appears on the screen. Then release and you should be given the option to erase all the data from the Kocaso tablet.

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u have to turn it on then press the power and the up button! 

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Its not workin it doesnt give me any options it shuts off what else can I do please help me

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